Luka Chocolates produces, packs and dispatches from our Wyong factory on the Central Coast.
We guarantee that if any damage occurs to your online chocolate order during delivery we will send a replacement chocolate product.
We use a mix of couriers and Australia Post depending on the delivery address of your order.
We target same day dispatch for orders paced before 10am Monday to Thursday. Chocolate Delivery to Sydney, Melbourne, the Central Coast and Brisbane is usually 1-2 days, and to Perth, Adelaide, Hobart and other Australian cities typically take 3-5 days. Deliveries to regional Australia can take up to 10 days.
Where you have requested a specific delivery date we will use our best endeavours to arrange delivery on that specific date.
We charge a flat rate Australia wide for online chocolate orders of $14.95. During warmer months, All orders are dispatched with temperature protective packaging at no extra cost to customers.
To ensure your parcel arrives safely, we may hold onto your order in our temperature controlled facility if we have concerns about the weather causing damage to your order.