Luka Chocolates produces, packs and dispatchs from our Wyong factory (on the Central Coast, NSW).
We offer next business day delivery to Adelaide, Brisbane, Melbourne, Perth and Sydney metro areas for orders placed before 2 pm.
Orders are dispatched daily Monday - Friday
Due to the sensitive nature of our product we do not deliver to private mail boxes or parcel lockers that are subjected to higher temperatures.
During Christmas time, delivery times may vary. We recommend ordering early to ensure you receive your order on time.
Delivery times for large corporate orders are different from standard delivery times. We will contact you to advise you of the estimated delivery time.
Delivery flat rate Australia Wide is $14.95 - including temperature protective packaging.
To ensure your parcel arrives safely, we may hold onto your order in our temperature controlled facility if we have concerns about the weather causing damage to your order. A courier will return your order to the nearest post office or depot for collection if no one is present to receive the delivery.
To ensure the product arrives safely we recommend you arrange a delivery location where someone will be available to receive your order. Once your order is processed you will receive email with tracking number. You are welcome to contact courier company with your tracking number with delivery questions.
If you need to contact us about your online order, please email firstname.lastname@example.org and we will endeavor to respond within the next business day.
We do not currently ship internationally.